In 2011 you cannot control the conversation or dialogue with your customers. All you can hope to do is to be responsive.Forget about control.Learn to listen.Learn to respond.Control is an artifact of a bygone eraYou lost it years ago.Trying to control a conversation simply will not work and will make you look like a dinosaur. … [Read more...] about Controlling The Conversation
Archives for March 2011
ICANN Really Needs A Clue
I am normally not a vocal critic of ICANNLike any organisation it has its issues, but this latest thing regarding an event at ICANN's upcoming meeting in San Francisco has really annoyed me.This is the poster that they're using to promote an event:So it's "ok" to use that kind of imagery?And for an event at an ICANN meeting sponsored by PIR and .info?Seriously?Talk about idiocy … [Read more...] about ICANN Really Needs A Clue
Checking Which Ports Are Doing What On Linux
From time to time it's handy to be able to see exactly which process is using a particular port on a Linux system - especially if you're debugging issues. This command will let you see exactly what's going on - you simply change the port number:lsof -i:80If you need the standard port numbers you can check this list … [Read more...] about Checking Which Ports Are Doing What On Linux
Google 404 Updated?
I'm not sure if I'm imagining this or not, but it looks like Google might have updated their 404 page: … [Read more...] about Google 404 Updated?