I’m currently considering getting a Blackberry or similar device. Much as I love my N95 it’s lack of a full keyboard wouldn’t make it my ideal choice for email “on the go”.
Since we’re with Vodafone I naturally thought that checking their site would be a good idea.
How wrong could I be!
There is simply no sane way to see a list of available phones on their site.
Sure. You can lie and say you are a new client and get “a” list, but if you are an existing bill pay client you will end up looking elsewhere in frustration, as the site simply does not work.
You can’t see the phones unless you login.
So, you login.
Can you now see the phones? No. That would be far too logical. Not only does it ask you to login (even though the top right of the page shows that you are already logged in) but it starts asking you irrelevant questions about upgrades.
Did I say I wanted an upgrade?
Do I even care if I am eligible?
No.
All I want to know is what phones are available and roughly how much they cost.
Is that too much to ask?
Sorry about the rant!
I feel calmer now!
I think I’ll just head over to ebay instead…
Vodafone.ie is absolutely terrible. I’ve never had more trouble with a site. I had to switch back to paper bills. It’s always throwing up errors. And always the same useless error pages that don’t mean anything. And the UI is terrible. I’m surprised I haven’t seen more moaning about it.
J.
You’re obviously not used to predictive text! I tried a couple of different full size keyboards, pda’s, etc. and I find that the n95 is perfect for writing emails and instant messages quickly. You’re just going gadget mad… do you really need another device in the pocket when the n95 can do it all. If you are doing an upgrade, go for the n95 8gb!
Regarding vodafone.ie, yeah head wrecking website. Not mad on the cartoon people either!
John B: I didn’t even try to use the customer control thing.. All I was looking at (or trying to look at) was pricing 🙁
David: I hate predictive text. A lot of the words I use aren’t in the dictionary anyway, so it’s not much use to me
Ever thought of a bluetooth keyboard? I am giving it a thought for my E51
Francesco
I don’t want another device to carry around. If I got a keyboard I might as well just get a MacBook Air 🙂
Michele
I feel your pain. These days I find myself scrolling down looking for a sitemap rather than go through the pain of trying to find things.
The 3-click rule.
If I fail to find it within three clicks I’m out. End of story and I’ll not be back.
its gets better with Vodafone: to see your bill you have to enter the last four digits of your customer number, and guess where that number resides; on the top of your bill! Im switching to O2 today -right now.