I’ve been subscribed to some of the Irish Computer Society’s newsletters for some time, though I am not a member.
Some weeks ago they sent out a newsletter without a subject line, which would have struck me as slightly odd, but when it came from ICS it struck me as incompetent. I contacted them about it, naturally, however they obviously still haven’t learnt how to send out emails!
After getting back from the office I opened my personal mail to find another “helpful” email from them without a subject line and to add insult to injury the entire content of the email is a graphic!!
Accessibility where are you?
Usability level zero
Well done!
Newsletters and announcements sent via email are possibly the only direct contact people might have with an organisation. Getting the basics right is essential
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