Running A Business Is Fun When Things Break

I enjoy business.
I enjoy pressure and stress and the lack of sleep….
Well I sort of do, but not all of the time.
This afternoon I had to email a large number of our clients directly as a result of a programming glitch:
We Made A Mistake – Sorry!
I don’t like it when we screw things up. It undermines the work we’ve put in to build up our business to date and I always take that personally to some degree. It’s hard not to.
On the plus side it did teach us all a valuable lesson – though I’d much rather not learn things this way.
At least the expiry dates on our end should now match those on the IEDR’s end …..