Over the past few months I've found myself getting "excited" about things that never really featured on my radar previously. Who would have thought that light fittings or sockets would be things I'd ever really care about? I'm not complaining, but I do find it rather amusing. When I bought the house the kitchen was fully equipped, though I had no idea how much abuse any of … [Read more...] about Some Serious Adulting: Choosing a New Fridge Freezer
customer service
Irish Water Doesn’t Quite “Get” Online
Over the past year there's been a very heated debacle around the entire subject of water charges in Ireland. Personally I think the government managed the entire thing really badly, but it looks like it's been more or less resolved now. Sure, some people are still very unhappy and are continuing to demonstrate against the charges, but I suspect quite a few people have simply … [Read more...] about Irish Water Doesn’t Quite “Get” Online
Air France Surprise and Delight Me Via Twitter
I fly with Air France and other airlines that are part of the SkyTeam alliance. I like Air France, but sometimes they screwup. And when they do and you're on the receiving end of the screwup it can be really really frustrating. However they have been really doing a fantastic job with handling customer service issues via Twitter. A few weeks ago I realised that Air France … [Read more...] about Air France Surprise and Delight Me Via Twitter
AIB Take Logic To New Low
Both my personal and business credit cards are with AIB. From time to time credit card services need to contact me. Unfortunately a lot of the calls I get from them and other parts of the bank come from a blocked number ie. I cannot see who is calling me when I answer the call on my mobile. I really don't like answering calls from blocked numbers .. So I raised the … [Read more...] about AIB Take Logic To New Low
My Love Hate Relationship With Air France
Over the last year or so I've been travelling quite a bit for work. One of the things you discover if you travel a lot for business is that it can make sense to stick to one or two carriers. In my case I chose Air France. They fly to most international destinations and are part of a group, so, for a number of reasons, they made quite a good choice. They also have a comfortable … [Read more...] about My Love Hate Relationship With Air France