Is Apple’s Global Warranty A Myth?

One of the annoying things about Apple is that they insist on doing silly currency conversions. As a result it’s a lot more attractive to buy Apple hardware AND software in the US and import it into Europe..

But what about customer service and after sales support?

Will Apple’s Irish team help you if your Los Angeles bought hardware is causing you problems?

It’s an interesting question … I don’t have the answer, since the only hardware I bought in the US was either low cost (mighty mouse USB) or for someone else (iPhone and iPod nano)

However Adrian Weckler is having issues with his new Apple MacBook and seemingly Apple Ireland aren’t going to help him. It will be interesting to see how this pans out.. Of course it would also be interesting to know if he said who he was when he rang in… Not that his name would have meant anything to a call centre staff member, but you never know….