Incommunicado Courtesy Of Three

I am currently incommunicado courtesy of Three’s “wonderful” customer service.

I’m not going to get in to all the “goings on” surrounding our experience with Three, but suffice to say we decided to switch back to Vodafone.

That switch is not complete and won’t be for another few hours …

In the meantime the “lovely” people at Three decided to cut us off…

They’re also demanding we pay them to unlock phones etc., so I’m basically cut off

If anyone needs to contact me urgently – you’re out of luck!

If it’s not too urgent email me and hopefully I’ll be able to get back to you …

Talk about annoying!

Dear Three – you really really suck!

By Michele Neylon

Michele is founder and CEO of Irish hosting provider and domain name registrar Blacknight.

6 comments

  1. What did they do? I’m with Three and had some bad experience with their so called Tech Support but never that bad to decide to switch. Wondering how far they went this time…

  2. I was surprised when I first heard you moved to 3. I would have thought a quick browse through the threads on boards.ie would have rung a few warning bells with you.
    Still, light at the end of the tunnel, etc.

  3. Mike
    I’ll post in detail once I’m on a stable connection.
    Suffice to say that they are not a company I would recommend to anyone
    Michele

  4. I’ll second that Michele. I’d rather cut off some limbs with a rusty bread knife rather than have to deal with 3 again.

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